1win Bangladesh Privacy Policy

At 1win Bangladesh, protecting your personal data is one of our highest priorities. This Privacy Policy explains how we collect, process, and safeguard your information in accordance with both international best practices and local Bangladeshi regulations.

Introduction to Privacy Protection in Bangladesh

This Privacy Policy covers all services offered through the 1win Bangladesh website, mobile site, and official mobile apps. We update these policies from time to time to reflect changes in legal requirements or service improvements. Major changes will be communicated via notifications or email.

What Information We Collect

To provide high-quality services and meet regulatory standards, we may collect several types of information:

• Personal Information: This includes your full name, phone number, email address, and identification documents needed for account verification, age confirmation, and anti-fraud procedures.
• Automatically Collected Data: Technical details like IP address, browser type, device data, and user activity on our platform are collected to improve performance and security.
• Transaction Information: Data related to deposits, withdrawals, and bets is stored to ensure compliance with financial regulations and smooth processing of payments.

Why We Collect Your Information

Your data helps us deliver a safe and efficient experience. It is used for:

• Legal Compliance: To meet anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Service Optimization: To personalize and enhance user experience on our platform.
• Communication: To send updates, promotional offers, and important service-related messages.

How We Protect Your Data

We take security seriously and use multiple tools and protocols to keep your information safe:

• Encryption: All sensitive data is encrypted when stored or transferred, preventing unauthorized access.
• Controlled Access: Only a limited number of trained, authorized personnel can view or manage your personal data.
• Secure Systems: Our servers and infrastructure are protected with advanced security technologies, including firewalls and antivirus software.

Your Rights as a User

As a user of 1win Bangladesh, you have important rights related to your data:

• Access: You can request a summary of the data we store about you.
• Correction: You can update or correct your personal details at any time.
• Withdrawal of Consent: Where applicable, you can opt out of certain types of data use, such as marketing communications.

You are responsible for ensuring the accuracy of the information you provide and for keeping your account credentials secure.

Updates to This Privacy Policy

1win Bangladesh reserves the right to amend this policy when necessary. If any significant changes are made, we will inform you through email or an on-site notification. We recommend reviewing this document regularly to stay informed.

Contacting Us

If you have questions or concerns about your privacy or this policy, you can reach out to our customer support via live chat, email, or through the 1win mobile app. We’re here to help you with any data-related requests or issues.

By using our services, you confirm that you understand and agree to this Privacy Policy. At 1win Bangladesh, your privacy is more than a commitment—it’s our responsibility.